Thank you for choosing SmartFootbath.org. The following shipping terms apply to all products purchased through this website, including wooden foot baths, plastic foot baths, foldable foot baths, and foot bath shoes.
I. Import, Export, and Compliance Standards
Our products comply with relevant US and international import and export regulations, product safety, and quality standards.
All exported products undergo compliance checks before shipment and are declared according to the import requirements of the destination country.
In case of customs clearance delays due to customs policies, regulatory changes, or force majeure, we will actively assist in resolving the issue, but we will not be liable for any indirect losses incurred.
II. Shipping Regions and Warehousing Methods
The specific shipping warehouse will be automatically determined based on inventory availability, delivery address, and logistics efficiency.
III. Order Processing Time
Orders are usually processed within 1–3 business days (excluding weekends and US public holidays).
During promotional periods or inventory adjustments, order processing time may be slightly longer.
IV. Shipping Time
- Domestic Shipping (within the US):
Estimated shipping time: 3–7 business days - International Shipping:
Estimated shipping time: 7–15 business days
Actual time may vary depending on customs clearance, destination, and peak shipping seasons.
The above times are estimates only and not guaranteed delivery times.
V. Logistics and Shipping Partners
We cooperate with several well-known logistics companies to ensure safe and efficient delivery, including but not limited to:
USPS
UPS
FedEx
DHL
Other international or regional logistics service providers
The logistics company will be automatically selected based on package size, weight, and destination.
VI. Shipping Costs
Shipping costs will be automatically calculated on the checkout page based on the delivery address, product weight, and shipping method.
Some orders or promotional activities may qualify for free shipping; please refer to the website for details.
VII. Customs Duties and Taxes
Orders within the United States generally do not incur additional customs duties.
For international orders, any import duties and taxes (if applicable) imposed by customs policies will be the responsibility of the customer.
VIII. Logistics Tracking
After your order is shipped, you will receive a confirmation email containing a tracking number.
You can track the shipping status on the logistics company’s website or our website.
IX. Delivery Exception Explanation
If a package is returned due to an incorrect address, no one being available to receive it, or refusal of delivery, the related costs may be borne by the customer.
If your package is lost or severely damaged during transit, please contact our customer service team immediately.